Privacy Policy

Introduction

Inusure247 is a trading name of Engage Media Limited.
Registered in England and Wales No:15113275.
Registered office: Unit 10, Aylsham Business Park, Richard Oakes Road, Aylsham, Norwich, Norfolk, NR11 6FD
Registered with the Information Commissioner’s Office (ICO) under the Data Protection Act (1988): ZN617219

We respect the privacy of visitors to our website. This Privacy Policy describes how it applies to all users on the collection, use and disclosure of your information when you use our website ( https://www.insure247.co.uk ) also referred to as the “Service”. By accessing or using the Service, you are consenting to the collection, use and disclosure of your information in accordance with this Privacy Policy. If you do not consent to the same, please do not access or use the Service.

1. What information do we collect?

This policy applies to the information which we may hold about you. This includes:

Usage information: This includes information about how you use our website and services, such as the pages you visit & the searches you perform
Device information: This includes information about the device you use to access our website and services, such as your IP address, browser type, and operating system. We use cookies and similar technologies to collect this information – please refer to our Cookie Policy for more information
Contact Information: If you decide to contact the insure247.co.uk team by email, we will collect that data in order to appropriately respond to your enquiry.
Partner Information: If you provide additional consent, our partner Quotezone, will send us contact data for email communications on relevant services.

2. Our responsibilities

We are responsible for how your information is handled by us. The nature of our services mean that we may transfer information about you to third parties (who will also be acting as controllers in respect of that data).

This policy only deals with how we handle personal data relating to you.

We will comply with data protection law in the way we use and share your personal data. Among other things, this means that we will only use your personal data:

fairly and lawfully,
as set out in the legislation and this policy,
to the extent necessary for these purposes.

We will take every reasonable precaution to safeguard the personal information that you supply. If you have any queries relating to our use of your personal information, or any other related data protection questions, please contact us at [email protected]

3. Our services & how we use your information

Our service introduces you to Quotezone. If you choose to initiate the quote and comparison service for an insurance product, the information you provide is directly submitted to Quotezone who are the Data Controller of that information.

Quotezone will use that information to provide their service and also communicate with you via email, SMS or telephone as follows: Quote Confirmation / Further information regarding services, new products, newsletters, competitions, promotions / Annual renewal reminders

That information is handled under the Quotezone Privacy Policy which can be found here, which includes how to unsubscribe from some or all communication in respect of the Quotezone service.

Before you complete a final submission of your information to Quotezone you will be provided with an additional option to consent for Quotezone to share contact data with us. The use of that data will be detailed in and used in accordance with this Privacy Policy and in any notices we provide. You will be able to withdraw consent at any time by the methods described in this Privacy Policy.

This Privacy Policy applies to any other service we have available on our website.

Note that it is your responsibility to check and ensure that all data you provide is accurate and not misleading.

We make sure that we have appropriate security measures to protect your information. We will periodically review personal information to ensure that we do not keep it for longer than is permitted by law.

Special Categories Data: Under no circumstances do our services require access to special categories data.

4. How we use your data and communications from us

We will use your data in the following ways:

Use of our services – we will use your data to provide you with the service you request.
For research, such as analysing market trends and gathering information on how you use our website and pages you have viewed;
To track activity, which will involve us sharing data with Quotezone relating to your introduction from Insure247.
Comply with our legal obligations
Protect you from fraud and other illegal activity
To communicate with you as follows:
1. Respond to your enquiries made through our email contact information
2. Email communication of relevant services, such as our MOT reminder service – see third party data processing.

If you don’t want to receive communications from us you can let us know at any time by unsubscribing via email unsubscribe link or by contacting us at [email protected]

5. The legal basis for processing your personal information

Data protection law states that we are allowed to use personal information only if we have a proper reason to do so such as consent or legitimate interests.

Our grounds for processing your personal information are as follows:

Consent – Where we rely on this legal basis, we will collect and process your personal information only if you have given your consent for us to do so. You can withdraw your consent at any time.
Legitimate Interests – A legitimate interest is when we have a business or commercial reason to use your information. But even then, it must not unfairly go against what is right and best for you. We may use and process some of your personal information where we have legitimate business grounds for doing so.

Our legitimate interests for processing your personal information are:

2.1 in relation to certain aspects of our services: the use of data in respect to the provision of the service and tracking sales. Using your information in this way is an essential part of us being able to provide the services to you;
2.2 service communications: to keep you informed about the services for example, in respect of the annual vehicle MOT service
2.3 to monitor and improve our service: we may use your personal information for research, such as analysing market trends and gathering information on how you use our website and pages you have viewed.

You have a right to object to our use of your personal information for these legitimate interests

6 Who do we share your personal information with

When you use any of our services, we may disclose your personal information to the following parties:

Data Processors
A. We may use certain data processors for analytical purposes, for example, to help us understand how well our website is performing and how you use our website.
B. Where third parties process your information on our behalf (for example, our annual MOT email reminder service in partnership with MyCarNeedsA.com), we will ensure that they have the necessary high standards of security in place so that your data is kept secure and only used in accordance with this Privacy Policy.
Regulatory or governing bodies
We may need to pass information including personal data to regulatory bodies such as the Financial Conduct Authority for the purposes of compliance monitoring. This is a legal or regulatory obligation on us.

Where permitted by data protection and privacy law, we may also disclose information about you (including electronic identifiers such as IP addresses):

if required or permitted to do so by law;
if required to do so by any court, the Financial Conduct Authority, the Competition and Markets Authority or any other applicable regulatory, compliance, Governmental or law enforcement agency;
if necessary in connection with legal proceedings or potential legal proceedings; and/or
in connection with the sale or potential sale of all or part of our business.

If we reasonably believe false or inaccurate information has been provided and fraud is suspected, details may be passed to fraud prevention agencies.

9 How long do we retain your personal information

Unless a longer retention period is required or permitted by law, we will only hold your personal information on our systems for the period necessary to fulfil the purposes outlined in this Privacy Policy or until you request it is deleted. Even if we delete your personal information it may persist on backup or archival media for legal, tax or regulatory purposes.

Engage Media Limited is regulated and authorised by the Financial Conduct Authority (FCA).We are registered with the Information Commissioner’s Office (ICO) for data protection. As part of our FCA authorisation we have to comply with certain requirements in respect of the Financial Ombudsman Service and the Financial Services Compensation Scheme. All these obligations place certain recording keeping requirements and the need to co-operate and share information with these legal entities where requested to do so.

We also handle the above data for our own legitimate business interests including but not limited to, the keeping of records and accounts, staff training and monitoring, communicating with providers and in marketing out other similar services to you or reminding you if a renewal comes up.

10. Do we pass data to third parties

Except as set out in this Privacy Policy, we will not disclose any of your personal data to other parties without your permission unless we are legally required to do so by, for example, a court order, for the purposes of prevention of fraud or other crime, or by a regulator.

Our Service contains links to other websites that are not operated by us. This policy does not address the privacy policies and practices of any third parties accessible via a link on our website. We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

11. Transferring your data outside of the European Economic Area (EEA)

There may be a low requirement to process your personal data in other countries outside of the UK area where data protection safeguards differ to those of the UK. Where this is necessary, we will ensure that your data is kept securely and only processed in accordance with the data protection legislation and is afforded equivalent protection as it would be if it were processed in the UK.

12. Cookies and IP logging

This website uses cookies. A cookie is a piece of data that may be stored on your computer while you visit a website. The cookie stored by this website will be used to identify your computer. You may disable the use of cookies in your internet browser, but this will restrict your use of our website.

When you visit our website, our server will automatically record your IP address and the time and duration of your visit. We may also use the records of the pages you visit on this website to analyse trends, administer the site and track your movements through the website so that we can improve the usability of and access to the website.

This website also uses Google Analytics to allow us to monitor how users use our website.

Please see our cookie policy for more information

13. Privacy Rights

We respect the fact that your personal information is your information so we want to be clear about what rights you have under data protection legislation.

As we are based in the UK, our principal data protection regulator is the Information Commissioner’s Office, https://ico.org.uk/.

You will also find a full explanation of the rights and how you can exercise them here: https://ico.org.uk/for-the-public/

If you wish to exercise any of your rights, make an enquiry or complaint then please contact us at [email protected] or contact us via post at:

The Data Protection Officer
Engage Media Ltd, Unit 10 Aylsham Business Park, Richard Oakes Rd, Aylsham, Norwich, Norfolk, NR11 6FD

Please ensure you fully read the guidance from the ICO when considering your options. We reserve the right, where applicable, to request confirmation of your identity before taking action.

14. Security

We do our best to keep the information you disclose to us secure. We place a high priority on protecting and managing data in accordance with accepted standards including ISO 27001.

We will also, where it’s appropriate, ensure that our website uses https to help keep information about you secure.

However, we can’t guarantee or warrant the security of any information which you send to us, and you do so at your own risk. By using our website you accept the inherent risks of providing information online and will not hold us responsible for any breach of security.

15. Changes to this Privacy Policy

We reserve the right to change this Privacy Policy from time to time. You should therefore check this Privacy Policy each time you visit our website. Where required by law we will obtain your consent to make these changes. If you do not agree with any changes please do not continue to use this website.